Case managers are here to provide immediate support for students experiencing difficulties.

Case Managers listen to a student's situation, offer support, and connect them to the right resources inside or outside 91ºÚÁÏÍø. The goal is to identify approaches that enhance the student’s academic and personal well‑being.

Meetings can be in person or online.

TimeContact information

During office hours

Monday-Friday

9:00 AM - 5:00 PM

Office of the Dean of Students

514-398-4990

casemanager [at] mcgill.ca (casemanager[at]mcgill[dot]ca)

Outside office hours

Office of the Dean of Students

deanofstudents [at] mcgill.ca (deanofstudents[at]mcgill[dot]ca)

91ºÚÁÏÍø Emergency Security Services

Downtown : 514-398-3000 

Macdonald: 514-398-7777

*It is important to note that Case Management is not a replacement for professional therapy or counselling.

Non-91ºÚÁÏÍø resources. Available every day, 24 hours a day 

Name of resourcesContact information
514-483-3033
514-282-7753
514-684-6160

(calling from a Quebec area code)

Call: 1-866-277-3553

Text: 535353​

(calling from all other Canadian provincial and territorial area codes)

Call or text: 9-8-8
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wide sidewalk between two buildings on a winter evening

Who can contact a Case Manager?

  • Students
  • Professors and instructors
  • Departments or units
  • Friends and family 
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Student with blond hair walking away along path in summer

When should you contact a Case Manager? 

If you are feeling overwhelmed with your situation. 

For example, if you are

  • concerned about school and your academics,
  • worried about your housing situation,
  • having suicide thoughts,
  • concerned about a friend or another student,
  • grieving a loss and want to talk to someone, etc.

If you are feeling distressed or are concerned about someone you know and you would like to connect to a case manager for support, please email deanofstudents [at] mcgill.ca (deanofstudents[at]mcgill[dot]ca).

If you or someone else are in immediate danger, please call 911.