Faculty

Network Connectivity Interruption

admin — Mon, 20 Jul 2026 16:10:50 +0000

Users may experience intermittent loss of access to the internet and 91�� online services due to an issue affecting the University's network infrastructure.

IT Services is aware of the issue and is actively investigating and working to restore stable service as quickly as possible. We apologize for the inconvenience and appreciate your patience.

Updates will be provided as more information becomes available.

91�� MarketPlace (MMP) Service Disruption

admin — Mon, 20 Jul 2026 14:15:33 +0000

Due to a recent update to the 91�� MarketPlace (MMP) system, some purchasing and invoicing functions are currently unavailable. This affects requisitions, invoices, change orders, and receipts. Jaggaer (MMP's software provider), Procurement Services, and IT Services are working to restore service as quickly as possible. Updates will be provided as they become available.

WMS 301 - Site Management Training

admin — Tue, 05 Nov 2024 17:02:35 +0000

NOTE: This course will be held remotely. You will be provided information on how to attend once you register.

WMS 300 - Site Editing Training

admin — Tue, 25 Jul 2023 14:32:14 +0000

NOTE: This course will be held remotely. You will be provided information on how to attend once you register.

WMS 301 - Site Management Training

admin — Tue, 05 Nov 2024 17:01:56 +0000

NOTE: This course will be held remotely. You will be provided information on how to attend once you register.

WMS 401 - Site Management Training

admin — Fri, 01 May 2026 14:51:31 +0000

NOTE: This course will be held online. You will be provided information on how to attend once you register.

Upgrade successful - Data Center firewall upgrade: Saturday, July 18, from 6:00 a.m. to 6:30 a.m.

admin — Mon, 13 Jul 2026 18:04:49 +0000

UPGRADE SUCCESSFUL:

Please be advised that the firewall upgrade was successful.

We thank you for your patience during this process.

ORIGINAL MESSAGE posted on July 14, 2026:

IT Services will upgrade 91��’s Data Center firewall on Saturday, July 18, 2026, from 6:00 a.m. to 6:30 a.m.

This change is not expected to impact Internet access. However, users may experience brief interruptions when accessing systems hosted in the 91�� Data Center.

Extended downtime weekend: Banner INB, Minerva from July 11 to 12.

admin — Thu, 09 Jul 2026 17:51:37 +0000

IT Services is preparing for a required upgrade to Banner INB and Minerva, the University's administrative system for student records and finance. Upgrading our systems on a regular basis is a fundamental activity that 91�� does to ensure we get the most functionality and security out of our tools and systems.

The downtime for the upgrade is scheduled to start on Saturday, July 11, 6:00 PM and end on Sunday, July 12, 3:00 PM.

Service Interruption: Work Study Employer Subsidization Service

admin — Tue, 30 Jun 2026 20:41:54 +0000

The Work Study Employer Subsidization Service is currently unavailable. Staff are unable to access the application at this time.

IT Services is actively investigating the issue and working to restore service as quickly as possible. Updates will be provided as more information becomes available.

We apologize for the inconvenience and thank you for your patience.

Banner Maintenance Notice

admin — Thu, 18 Jun 2026 20:14:57 +0000

Emergency maintenance will be performed on the Banner system this evening 9:00 p.m. to 12:00 a.m. to address an issue and ensure continued service reliability.

During this maintenance window, Banner services will be unavailable or experience intermittent disruptions. Users are encouraged to save their work and log out of Banner before the maintenance begins.

We apologize for the short notice and appreciate your patience and understanding.

RESOLVED: Microsoft 365 Copilot Chat – Unable to submit prompts error message

admin — Mon, 15 Jun 2026 14:49:07 +0000

Microsoft is currently investigating an issue affecting Microsoft 365 Copilot Chat. Some users may be unable to submit prompts and may receive a "Something went wrong" error.

Microsoft has implemented a fix and service recovery is in progress. Some users may continue to experience intermittent issues until recovery is complete.

IT Digital Transformation: People, not microchips

admin — Tue, 09 Jun 2026 15:14:35 +0000

Digital transformation is about more than bits, bytes, and microchips. Discover how 91�� is building better digital experiences for its community.

MyThesis Issue Resolved

admin — Mon, 04 May 2026 14:57:49 +0000

Update:
The issue affecting MyThesis has now been resolved, and the platform is fully accessible again.

91�� IT Services has confirmed that services are operating normally. Users can now resume accessing and submitting thesis-related content as usual.

We appreciate your patience and understanding while this issue was being addressed.

Original message:

MyThesis is currently unavailable, and users may be unable to access or submit thesis-related content at this time.

RESOLVED: 91�� websites loading slowly for users off campus

admin — Fri, 10 Apr 2026 20:47:34 +0000

Update (April 13, 2026): This issue is now resolved.

Original announcement (published Friday, April 10, 2026): 91�� websites are loading very slowly for users off campus due to a technical issue. 91�� users are advised to use the Virtual Private Network (VPN) until this is resolved.

We thank you for your patience.

IT Services' 2025 Annual Report now available!

admin — Tue, 07 Apr 2026 14:03:51 +0000

IT Services strives to “create seamless and engaging digital experiences” for the 91�� community.

From tools that help students succeed to infrastructure upgrades and security enhancements, read the 2025 IT Services’ Annual Report to discover how we’re driving innovation and supporting students, faculty, and staff.

Le service des TI s'efforce de "créer des expériences numériques fluides et engageantes" pour la communauté de 91��.

Faculty

Network Connectivity Interruption

91������ MarketPlace (MMP) Service Disruption

WMS 301 - Site Management Training

WMS 300 - Site Editing Training

WMS 301 - Site Management Training

WMS 401 - Site Management Training

Upgrade successful - Data Center firewall upgrade: Saturday, July 18, from 6:00 a.m. to 6:30 a.m.

Extended downtime weekend: Banner INB, Minerva from July 11 to 12.

Service Interruption: Work Study Employer Subsidization Service

Banner Maintenance Notice

RESOLVED: Microsoft 365 Copilot Chat – Unable to submit prompts error message

IT Digital Transformation: People, not microchips

MyThesis Issue Resolved

RESOLVED: 91������ websites loading slowly for users off campus

IT Services' 2025 Annual Report now available!

91�� MarketPlace (MMP) Service Disruption

RESOLVED: 91�� websites loading slowly for users off campus