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How Can Change Management Help Us Chart Our Course?

Sometimes we plan for change and still there are surprises.Other times, change happens entirely unexpectedly, withoutour consent. We are facing bothkindsas we negotiate our way through the pandemic,withallits twists and turns, and forge forward with changes in platformsonline, technologies, ways of connecting and working.How can we maintain our powerand stay the course?It helps to understand how transitions impact us.

William Bridges (author of “Transitions” and “Managing Transitions”), identifiesthree stages of transitionthat he captures through the image of leaving one shore (ENDING of what was “known” and familiar, characterized by a sense of loss and regret), to finding ourselves out at sea (NEUTRAL ZONE in a kind of “no man’s land” where we feel disoriented, disconnected, anxious) to finally spotting the other shore with gradual, renewed hope (NEW BEGINNINGS).Many of us may feel like we are floundering at searight now,lackingcertaintyaboutthe future- what it will bring and when.


A few buoys to hold onto while at sea:

  • Not everyone experiences the 3 stages to the same intensity or at the samespeed. Be compassionate and understanding if you are less impacted by negative emotions than others.

  • If you experience these emotions intensely, seek help and limit negative stimuli (catastrophizing conversations, submersion in the news…). Avoid belittling yourself for your challenges or conversely, getting stuck in blame and judgment of others –possiblyblowing something out of proportionin an attempt toreduce stress.

  • When we pine for the past, we are often idealizing it – forgetting the normal challenges that existed. KEEP A REALISTIC PERSPECTIVE on what was, and on the pluses and minuses of the current reality.

  • We aren’t really losing everything when we find ourselves “at sea, in the neutral zone.” What mattered beforecan still beon board our ship.Our values – such as caring for ourselves, our students, our colleaguesfor example.STAY IN TOUCH WITH WHAT IS MOST IMPORTANT and find ways of living your values today.

  • While the new shore may not yet be in sight, we aredefinitely headingfor it.Sodon’t let yourself bethrown off courseby the blinding fog. We will soon find ourselves back in the workplace andalthough it may look somewhat different,this will be history. CONSIDER HOW YOU CAN PREPARE FOR THE NEXT STEP – in your own career, visioning and planning with your team, cross-training, connecting with the evolving needs of your clients, learning something new that will serve you in the “new land.”

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