Faculty /minerva-guests/taxonomy/term/3/all en Service Alert Update: Minerva intermittent access issues have been resolved /minerva-guests/channels/news/service-alert-update-minerva-intermittent-access-issues-have-been-resolved-366422 <p><strong>Update - Thursday, August 14, 2025 - Afternoon:</strong></p> <p>Staff and students can now access Minerva without any issues.</p> <p><strong>Original announcement:</strong></p> <p>Staff and students may currently experience difficulties accessing Minerva. Our IT Services team is actively working to resolve the issue. We appreciate your patience and will provide updates as soon as possible.</p> Thu, 14 Aug 2025 17:28:29 +0000 admin 29574 at /minerva-guests Banner and Minerva downtime - November 22nd 8:00AM to November 23rd, 11:59PM /minerva-guests/channels/news/banner-and-minerva-downtime-november-22nd-800am-november-23rd-1159pm-368787 <p>Banner and Minerva will be unavailable for maintenance between November 22nd 8:00AM to November 23rd, 11:59PM.</p> <p>Please consult the Minerva/Banner downtime schedule <a href="https://mcgill.service-now.com/itportal?id=kb_article_view&amp;sysparm_article=KB0011176">here</a>.</p> Tue, 18 Nov 2025 17:59:21 +0000 admin 29571 at /minerva-guests Planned downtime for myThesis and Clockwork - November 15, 2025, from 12:00 pm-5:00 pm /minerva-guests/channels/news/planned-downtime-mythesis-and-clockwork-november-15-2025-1200-pm-500-pm-368844 <p>As part of a scheduled <strong>downtime</strong>, access to the applications indicated below will be limited for the following period:</p> <p><b>📅</b><b> Date:</b> Saturday, <i>November 15th </i></p> <p><b>⏰</b><b> Time:</b> <i>12 pm to 5 pm </i></p> <p> </p> <ul> <li><b>myThesis: </b>The application will be <b>unavailable</b> for all users, for the duration of the downtime.</li> </ul> <p> </p> Mon, 10 Nov 2025 19:13:13 +0000 admin 29573 at /minerva-guests Internet Firewall upgrade: Saturday, Nov. 15 /minerva-guests/channels/news/internet-firewall-upgrade-saturday-nov-15-368852 <p>IT Services will be upgrading 91’s Internet firewall on <b>Saturday, Nov.15, 2025</b>. As a result of this necessary upgrade, there is a <b>possibility</b> that on-campus users may be temporarily unable to access the Internet for a brief period <b>between 6:00-6:30 a.m.</b> Some 91 online services may also be temporarily unavailable during this same period.</p> Tue, 11 Nov 2025 15:01:58 +0000 admin 29572 at /minerva-guests GEN 300 - Banner Introduction /minerva-guests/channels/event/gen-300-banner-introduction-352475 <p class="note"><strong>NOTE:</strong> This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.</p> Mon, 06 Nov 2023 13:59:23 +0000 admin 29568 at /minerva-guests Introduction to SharePoint /minerva-guests/channels/event/introduction-sharepoint-357554 <p class="note"><strong>NOTE:</strong> This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.</p> Mon, 03 Jun 2024 17:33:32 +0000 admin 29566 at /minerva-guests Introduction to Bookings /minerva-guests/channels/event/introduction-bookings-360939 <p class="note"><strong>NOTE:</strong> This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.</p> Tue, 05 Nov 2024 17:26:21 +0000 admin 29567 at /minerva-guests WMS 301 - Site Management Training /minerva-guests/channels/event/wms-301-site-management-training-365328 <p class="note"><strong>NOTE:</strong> This course will be held remotely. You will be provided information on how to attend once you register.<br /> <br /></p> Thu, 08 May 2025 15:18:11 +0000 admin 29569 at /minerva-guests Changes to IT Services equipment loans – What you need to know. /minerva-guests/channels/news/changes-it-services-equipment-loans-what-you-need-know-366413 <p>91’s <b>IT Services equipment loans</b> will be reduced to better reflect current needs and available resources. Starting <b>August 18, 2025</b>, only a limited selection of commonly borrowed equipment will remain available: laptops and wireless microphones.</p> <p>This initiative supports efforts to optimize resources and modernize services in line with <a href="/horizon-mcgill-program/">Horizon 91</a>.</p> <p>During this transition, equipment pick up will continue to be available by appointment.</p> <p><a> </a></p> Thu, 14 Aug 2025 14:36:03 +0000 admin 29559 at /minerva-guests Winner announced: Fujifilm hybrid camera - Student Digital Experience Survey /minerva-guests/channels/news/winner-announced-fujifilm-hybrid-camera-student-digital-experience-survey-366529 <p><strong>Congratulations to Shaina Balyasnyy</strong> from the Psychology program (Faculty of Biomedical and Life Sciences) for winning the <strong>Student Digital Experience survey contest</strong> held in Fall 2025.</p> <p>Shaina won a <b>Fujifilm Instax mini Evo instant camera (film included). </b>Thank you to everyone who entered!</p> Thu, 23 Oct 2025 17:38:52 +0000 admin 29554 at /minerva-guests Phishing Alert: Fake file-sharing phishing campaign directing to fake portal sites /minerva-guests/channels/news/phishing-alert-fake-file-sharing-phishing-campaign-directing-fake-portal-sites-368640 <p>A phishing email is circulating among the 91 community. See <u>details below</u>. If you receive it, please <b>do not interact with it</b>.</p> <p><b>If you have already interacted with this email (such as clicking a link or submitting personal information, including your 91 password):</b></p> Wed, 29 Oct 2025 16:30:22 +0000 admin 29557 at /minerva-guests Update concerning Workday and data security /minerva-guests/channels/news/update-concerning-workday-and-data-security-366490 <p> </p> <p>Workday has informed us of a phishing campaign that targeted many large organizations, including Workday. This led to unauthorized access to one of their third-party platforms, Workday’s Customer Relationship Management (CRM) software. There is no indication that 91 employees’ personal information and HR related information stored in 91's Workday system were accessed during this incident.</p> <p>Nevertheless, we are doing our due diligence to investigate, and we are taking all necessary precautions to safeguard our systems and information.</p> Tue, 19 Aug 2025 20:25:34 +0000 admin 29558 at /minerva-guests New lock screen image on 91-managed computers /minerva-guests/channels/news/new-lock-screen-image-mcgill-managed-computers-367563 <p>French follows...</p> <p>We are excited to announce a new look coming to the <strong>Windows lock screen</strong> on computers managed by IT Customer Services (ICS).</p> Thu, 11 Sep 2025 15:07:11 +0000 admin 29556 at /minerva-guests The IT statistics and project dashboard are now available! /minerva-guests/channels/news/it-statistics-and-project-dashboard-are-now-available-365585 <p><i>Français ci-dessous</i></p> <p><b>IT Services </b>strives to create seamless and engaging digital experiences for the 91 community. We implement solutions, upgrades, and security enhancements that enable productivity, efficiency, and continued success for our staff and students.</p> Mon, 02 Jun 2025 18:00:36 +0000 admin 29561 at /minerva-guests Report suspicious emails from your 91 Inbox /minerva-guests/channels/news/report-suspicious-emails-your-mcgill-inbox-366020 <p>You can quickly report a suspicious email using the <b>Report Junk</b> or <b>Report Phishing</b> buttons available in <strong>Microsoft Outlook</strong>, whether you’re using the <strong>desktop app</strong>, <strong>mobile app</strong>, or <strong>Outlook on the web</strong>.</p> Thu, 11 Sep 2025 17:06:47 +0000 admin 29555 at /minerva-guests