BEGIN:VCALENDAR VERSION:2.0 PRODID:-//132.216.98.100//NONSGML kigkonsult.se iCalcreator 2.20.4// BEGIN:VEVENT UID:20260702T213438EDT-4520PLegT1@132.216.98.100 DTSTAMP:20260703T013438Z DESCRIPTION:Callen Anthony\n\nAssistant Professor Management and Organizati ons\n Leonard N. Stern School of Business\n\nSpeaking To Those Who Know: Ho w Experts Manage Knowledge Overlaps With Clients\n\nDate: Friday\, October 18\, 2024\n Time: 10:30 am – 12:00 pm\n Location: BRONFMAN 046\n\nRegister by Monday Oct. 14\n\n\n \n Abstract\n\n Much of economic and social life depe nds on experts who draw on their knowledge and specialized practices to ma ke decisions and solve problems. Prior literature suggests that the trust and authority that experts enjoy in relation to clients stems from the uni queness and obscurity of their knowledge and practices. However\, many exp erts serve clients who possess similar knowledge and have familiar – and e ven comparable – practices. How do experts manage knowledge overlaps with clients\, and with what consequences? In this paper\, we draw on archival data and interviews to inductively study the work of seven equity research analyst teams who serve large institutional investors. By tracing their w ork over a decade\, we found that these groups engaged in significant effo rt to manage knowledge overlaps\, yet did so in varying ways. In particula r\, we found that analyst teams differed in their “expert stances\,” which we define as their positioning of epistemic worth and relational authorit y to clients. Three teams engaged in differentiating\, where they attempte d create authority by establishing their own superior knowledge of finance . By contrast\, four teams instead employed the stance of bridging\, attem pting to ground their authority in complementary industry knowledge. These expert stances shaped how analysts performed their work as well as the pe rceptions of clients.\n\n \n We are proud to announce that our event has bee n awarded a Gold Sustainable Event certification by the 91 Sustainable Events program run by the 91 Office of Sustainability.\n\n DTSTART:20241018T143000Z DTEND:20241018T160000Z LOCATION:Room 046\, Bronfman Building\, CA\, QC\, Montreal\, H3A 1G5\, 1001 rue Sherbrooke Ouest SUMMARY:CSSO Speaker Series: Callen Anthony URL:/desautels/channels/event/csso-speaker-series-call en-anthony-360223 END:VEVENT END:VCALENDAR