BEGIN:VCALENDAR VERSION:2.0 PRODID:-//132.216.98.100//NONSGML kigkonsult.se iCalcreator 2.20.4// BEGIN:VEVENT UID:20260704T225923EDT-0555G3RK9C@132.216.98.100 DTSTAMP:20260705T025923Z DESCRIPTION:Yanwen Wang \n\nUniversity of British Columbia\n\nSales Impact of Live Streaming \n\nDate: Friday\, April 19\, 2024\n Time: 10:30 AM - 12: 00 PM\n Location: Bronfman building\, Room 410\n\nAbstract\n\nThis research investigates the sales impact of live-streaming videos. We estimate the i mpact of live-streaming activities on sales for 167 apparel brands by merg ing the brands’ product-level national sales with a complete record of pro duct-level live-streaming activities from a leading online marketplace. Ou r empirical analysis suggests that live-streaming videos on e-commerce pla tforms have a positive sales impact on 81.44% of brands\, no sales impact on 14.37% of brands and a negative sales impact on the remaining 4.19%. We show that one extra live-streaming video to showcase a product results in a median 22.9% increase in the product’s daily sales. Brand strength mode rates the live-streaming effects. We further investigate the sales impact of communication strategies employed by live-streamers in a subset of vide os. Specifically\, we focus on three types of sales pitches: product\, pro motion\, and customer relationship management (CRM). We develop an automat ed\, deep-learning-based framework to extract granular textual\, visual\, and vocal features from 3\,057 live product videos broadcasted by 111 live -streamers. Our findings indicate that the usage of product sales pitches significantly impacts live-streaming sales\, such that on average\, a 10% increase in the ratio of product-related content to CRM-related content tr iggers an 13.7% increase in live-streaming sales. This sales lift of produ ct-related content\, however\, wanes as the follower size of live-streamer s decreases. In contrast\, the sales lift of promotion-related content is contingent on discount depth\, such that promotion sales pitches boost sal es only given the presence of substantial discounts. Our research takes th e initiative to evaluate the communication strategies utilized in live com merce.\n\n \n DTSTART:20240419T143000Z DTEND:20240419T160000Z LOCATION:Room 410\, Bronfman Building\, CA\, QC\, Montreal\, H3A 1G5\, 1001 rue Sherbrooke Ouest SUMMARY:AAAI & 91ºÚÁÏÍø Institute of Marketing (MIM) Guest Speaker: Yanwen W ang URL:/desautels/channels/event/aaai-mcgill-institute-ma rketing-mim-guest-speaker-yanwen-wang-356809 END:VEVENT END:VCALENDAR