Teamwork was a major motivator for many of the offices that joined the Sustainable Workplace Certification program this semester.\

It’s surprisingly easy. That was the most common takeaway for the 11 teams that joined theSustainable Workplace Certification programthis academic year.

Classified as: Sustainable Workplace Certification, procurement services, 91 Executive Institute
Published on: 31 May 2023

On May 18, 2023, 91 will reset its Zoom licenses back to their basic (default) setting for account maintenance purposes and to remove inactive accounts. In order to reinstate your full Zoom account functionality, you will need to login anew. With the basic account setting, meeting times will be shorter and you will not be able to create recordings. You may reactivate your license and additional privileges by logging in to your Zoom account any time after this reset at .

Classified as: IT Service Desk, IT Services, Software, zoom, teaching and learning, collaboration, *Communication & Collaboration Tools
Published on: 17 May 2023

UPDATE: The technical issue affecting MMP is now resolved.

Original message, published May 15, 2023:

We are experiencing a technical issue with MMP. You can continue submitting your purchase requisitions; however, there may be delays in issuing POs to the supplier. We are working on resolving the issue.

Classified as: IT Announcements, IT Services
Published on: 15 May 2023

Microsoft's recent standard service update inadvertently introduced a code error causing Microsoft Teams to intermittently crash for Mac client users. Microsoft is on track to deploy a fix by the end of May. However, it may take up to a month for Microsoft to complete the deployment. As the deployment progresses, users may start to experience mitigation relief.

Classified as: Microsoft Teams
Category:
Published on: 26 Apr 2023

91 is a founding member of , a consortium of Québec Universities whose objective is to provide infrastructure and expertise to the research community.

What services are offered?

91 and Calcul Québec work closely together to offer the following services:

Classified as: IT Services, collaboration, IT Service Desk, IT Announcements
Category:
Published on: 17 Apr 2023

UPDATE SUCCESSFUL:

We would like to thank you for your patience during the recent Documentum downtime.

The scheduled upgrade has been successfully completed and all related systems are now up and running!


ORIGINAL MESSAGE posted on March 3, 2023:

Dear members of the 91 community,

Classified as: IT Announcements, information security, IT Security Awareness; Information Security, Documentum
Category:
Published on: 3 Mar 2023

Please note that Spectrum NG Sign-on mechanism was updated today, February 28th, to an enhanced, up-to-date version including 2FA (Two-factor authentication). If you experience trouble signing-in, please reach out to the and include the steps you followed and a screenshot of the error message.

Classified as: IT Announcements
Published on: 28 Feb 2023

La version française suit.

Dear members of the 91 community,

Effective immediately, please be advised that the application TikTok must not be installed on any mobile device (i.e., mobile phone or tablet) that has been provided to you by the University, or on any mobile device for which 91 covers the cost of the mobile service. If you currently have TikTok installed on your 91 mobile device, you must remove it immediately.

Classified as: IT Announcements, IT Alerts, IT security, IT security alerts
Published on: 28 Feb 2023

In accordance with 91's Climate & Sustainability Strategy, 91 is moving to a new telephone system to reduce our environmental footprint related to our physical phone system.

We are transitioning to a softphone solution. Exceptionally, physical phones will only be available for the following spaces:

  • Common areas not assigned to an individual

  • Conference rooms, labs, workshops

  • Receptionist and Administrative Assistants’ desks

  • Department/Unit offices

Classified as: IT Announcements, information security, IT Security Awareness; Information Security;
Category:
Published on: 17 Feb 2023

As part of 91’s ongoing efforts to keep our systems secure, 91 IT Services will begin on February 15, 2023, automatically uninstalling unused and outdated software that may contain security vulnerabilities from ICS-managed desktop and laptop Windows computers.

How does this affect you?

Classified as: IT Security awareness, IT Security Awareness Training; Cybersecurity; Information Security, IT Announcements, Software, campus software site
Category:
Published on: 13 Feb 2023

Hello,

The IT Services team has created 10 information drop-in sessions for the resource account sponsor community to ask any questions they may have regarding their respective account(s) and about the process moving forward, whether your respective account(s) should remain active, deactivated, transferred to a shared mailbox account, or transitioned to another type of non-personal account.

Please attend one of the sessions that best suits your availability.

Classified as: IT Announcements, information security, IT Security Awareness; Information Security
Category:
Published on: 8 Feb 2023

An updated version ofIt Takes All of Usfor all students, staff, and facultywill be live and available in myCourses as of January 30, 2023. More details: /sv-education/

Classified as: myCourses, IT Alerts, IT Announcements
Category:
Published on: 14 Dec 2022

Did you know... 91 students have access to 20 GB FREE personal file space on OneDrive, Microsoft’s cloud file storage component of the Office 365 package.

Important: New OneDrive storage capacity

Please note that students receive 20GB of storage for 91's OneDrive as well as 20GB storage for 91's email (Outlook).

Classified as: OneDrive, file storage
Published on: 9 Dec 2022

91-managed desktop and laptop Windows computers will receive an important security update beginning on October 31, 2022. Cisco Secure Endpoint, 91’s antivirus software, will receive its regularly scheduled, monthly update. The process to update all affected machines will take approximately 2 weeks.

Classified as: IT Announcements, anti-virus, Antivirus, Cybersecurity, IT Services
Published on: 28 Oct 2022

As of June Wednesday, June 15, 202291's Facilities and Space Maintenance System, FAMIS will only be accessible through a remote connection to a secure "containment" environment. This is necessary because FAMIS only runs in Internet Explorer, which is no longer supported by Microsoft.

Classified as: IT Announcements
Category:
Published on: 15 Jun 2022

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